Street entertainer Craig Schwartz doesn't seem to have much luck somehow always managing to offend someone - which occasionally leads to a black eye. He eventually gets a job as a file clerk for a company located in an office tower on Floor 7½ - where the ceilings are only 5½ feet high. No one seems to think the arrangement is odd and Craig just gets on with his work. Things take a shift into the bizarre when Craig moves a filing cabinet behind which he finds a tunnel that leads him to see through the eyes of actor John Malkovich. For Craig and the others who become aware of the portal, it represents both risks and opportunities.